Wednesday, December 12, 2012

eCommerce Frustration

About two months ago, I attended a class/demonstration at a friends house. It was for a company called whEat Real. Kim Nordin is the representative and she sells equipment from a company called L'Equip. Her goal is to educate people about what they're really eating and then help them make better choices.

I immediately fell for the products--the two major products she sells are the Bosch Universal Mixer and Nutrimill grinder. Using those two pieces of equipment, one is able to grind their own wheat berries and make healthy, nutrient-rich wheat bread. It's unlike store-bought bread because there is markedly less sodium (the bread aisle is one of the biggest offenders when it comes to sodium content), more protein, more fiber, more nutrients. 

The only problem for me was the price. Kim and L'Equip are exclusive sellers of the Bosch. It is much more powerful than a KitchenAid and has a greater capacity. It boasts 800W of power and can mix quadruple recipes of cookies without batting an eye. Unfortunately (or fortunately, I guess, for KitchenAid), my KitchenAid was very much alive and kicking.

I didn't even mention the Bosch to Brian after the first demonstration. I knew he would be resistant to the idea of spending so much on a new mixer when I have one that works just fine. Luckily for me, we hosted a demonstration in our home and he was hooked.

We made the plunge-decided to purchase the Bosch. One of the beautiful things is that we were able to do a payment plan. The only stumbling block was my KitchenAid. We didn't *need* to sell it, but it would be great to sell it and use that money as a month's payment. 

I listed it on Craigslist for two weeks straight. I got one nibble from someone living in Chicago but it fell through. After that, I sat on it for about a month. A friend of mine who had also taken the plunge listed her KitchenAid on eBay. Last week, I finally got myself together and listed it on eBay. 

I have had some moderate success with selling things on eBay. Shipping is always a tricky thing, but for the most part I have had happy customers and great feedback. I sat patiently for a week to see what would happen. The auction ended at a fair price (about what I had been asking on Craigslist) and included shipping costs.

Now, however, I'm grinding my teeth. The auction ended yesterday and I've had no payment from the buyer. I am frustrated because it feels as if I'm cursed in trying to unload this machine! It works perfectly well, I have never had to replace anything on it or have it serviced, it's in great shape and I just want someone to buy the damn thing!

I am hopeful that this person will respond in kind very soon and I can be down to just one mixer in the house. 

2 comments:

  1. I think it's common to take up to 3 days to pay on ebay. Don't worry just yet. What kind of feedback does the buyer have?

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    1. She's only ever had one transaction, but it's 100%. I am trying to be patient...it's so tough. :)

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